Global Content Operations Team Assistant

Content Supply & Distribution

Global Content Operations

12 month FTC

Office location: White City, London | Hybrid

Hiring range: £27,500 - £32,500

For more information please email TalkingCareers@itv.com

Your work matters to millions.

Shaping culture is in the DNA of ITV. So, it’s not surprising that you’ll find us in every home in the UK, our productions are famous all over the world and we’re at the forefront of the digital streaming revolution. 

When you join us, you enter a fun working environment. With opportunities to learn, to grow and make a real difference. Small enough that your impact’s felt in the business, but big enough that your impact reaches millions of people. 

Come develop your skills, change TV and the course of your career. Don’t just watch it. Be part of it. Join ITV.

Your impact sends ripples. 

The role

The Team Assistant will provide an important support function across the Operations team and will be responsible for tracking the delivery of after sales assets (Production paperwork and Marketing assets) into ITV Studios Global Partnerships (GP). All assets must meet the GP Delivery Specifications, be uploaded to the correct system and be delivered by the agreed deadline/s.

• Responsible for the tracking of all after sales assets, ensuring that internal and external Production teams have complied with all contractual delivery requirements. 
• Responsible for accurately updating various ITV internal tracking tools.
• Be the super user for the ITV After Sales Asset Management System. 
• Work with Marketing to ensure that all required assets are available on ITV Studios website for customers to access. 
• Assist Marketing with sourcing and delivering required assets for Marketing festivals and key events. 
• Coordinate high profile, confidential pre-transmission content including watermarking restricted assets, (paperwork and video). 
• Source programme images and collate editorial asset metadata to assist the fulfilment of VOD deals to digital platforms. 
• Act as a researcher for the Operations team to locate archive assets, commission scripts and synopsis, all by using a variety of tools and resources. 
• Assist with the setting up of new suppliers in the ITV procurement system. 
• Learn how to use the ITV work order tool to assist Client Services as required. 
• Support the Content Acquisitions Team, raising Production Numbers and be across video file delivery on occasion.
• Support Content Management Team on Localisation Commissions, inventory research, requesting dubbing studio quotes. 
• Support team on reporting tasks as appropriate and admin support such as meeting room booking, some agenda creation and circulation.

Skills you’ll need (minimum criteria)

• Administrative experience
• Excellent attention to detail. Able to quickly make logical decisions, work without supervision and assess and act on changing priorities across a large workload.
• Excellent I.T. skills, confident at the prospect of interacting across a number of new systems simultaneously
• The ability to remain calm under pressure is essential, often working to tight deadlines, escalating when necessary.

Other things we’re looking for (key criteria)

• Some experience in a media environment would be preferable as an awareness of asset management and media file formats for distribution would be immediately beneficial.
• Experience of Google Suite including reporting via Google Data Studios would be helpful.

• A self-motivated, enthusiastic, highly organised and reliable person who thrives in a team environment.
• A patient individual who enjoys working through problems and finding solutions.

ITV is for everyone.

ITV strongly encourages applications for this role from disabled people. As a Disability Confident Leader, if you meet the minimum criteria for a role and you have declared that you are disabled, we’ll guarantee to take you to the next stage* (minimum criteria above).

We're happy to discuss any support/personalisation you may need during our application and selection process as part of our reasonable adjustments. Drop us a line if you require anything at talkingcareers@itv.com. 

Find out more about applying with a disability.

* There may be a few exceptions where we are not able to take all eligible candidates to the next stage due to the volume of applications.

Because those who make an impact deserve to be rewarded for it.

ITV offers some great rewards and benefits including

• Flexible working with a range of options to suit everyone
• Generous holiday allowance, plus you can buy more
• Annual bonus opportunity
• Competitive pension contribution
• Save as you earn - with an opportunity to buy ITV shares
• Wellbeing and volunteering days plus a wide range of opportunities to help you live a balanced and healthy life

More about our benefits 

Please note interviews will take place in mid-January.

Closing date: Midnight Sunday 12th January

"Please note, on occasion we may receive a very large volume of applications which means applications for a role may close earlier than the referenced closing date. We’d encourage you to apply as soon as possible if interested."