Don't just watch it - be part of it

Broadcast Support Engineer

Technical Support / Engineering
240001AC Requisition #

Broadcast Support Engineer

Signpost Production 

12 Months FTC | Full time [with some expectation of out of hours/weekend work]

Office Location: Gateshead | Hybrid

 Hiring range: £30,000 - £35,000

For more information please email 


Your work matters to millions.

Shaping culture is in the DNA of ITV. So, it’s not surprising that you’ll find us in every home in the UK, our productions are famous all over the world and we’re at the forefront of the digital streaming revolution. 

When you join us, you enter a fun working environment. With opportunities to learn, to grow and make a real difference. Small enough that your impact’s felt in the business, but big enough that your impact reaches millions of people.  

Come develop your skills, change TV and the course of your career. Don’t just watch it. Be part of it. Join ITV.


Your impact sends ripples.

The team

Signpost Productions is an award-winning production company based in the North East of England. Every commission comes with a commitment that the production crew will be as diverse as possible. Signpost Productions is a production unit that is part of ITV, producing more than 1,500 hours of content every year for broadcasters, businesses, commercial brands and digital channels. 

We are currently looking for a Broadcast Support Engineer to join the team at Signpost. In this role you will work as part of a team operating a broad variety of technical equipment delivering broadcast quality productions across network broadcast and other platforms. You will also multi-skill across various production roles to meet the demands of the business and contribute to creative production

The role

To work as part of the Signpost Productions Technical Team and assist in all aspects of the development and implementation of technical production solutions for Signpost Productions, along with Studio technical support.


The role will entail but not be limited to:

  • Contribute to the development of technical solutions within a busy studio/post production facility.
  • Support the technical equipment, software and services used within our busy studio environment to minimise downtime 
  • Work with Senior Technical Development Specialist to optimise studio workflows as part of an ongoing system of improvement and efficiencies.
  • Keep abreast of any advances in the media production industry and work to integrate them into the work the department does.
  • Work with sensitive and confidential content from a variety of internal and external clients in a discreet, respectful and confidential manner.
  • Carry out project work in accordance with the requirements and deadlines defined by ITV SignPost Management and the Senior Technical Development Specialist.
  • Develop an understanding of the workflows of other team members within a diverse and multi-skilled media environment to better support them.


Skills you’ll need (minimum criteria)

  • A relevant technical/media qualification or equivalent experience
  • A recognised English qualification to A level standard
  • Possess a strong IT background, with a varied knowledge of server infrastructure, PC/Server hardware, software and operating systems, ideally in its use in a content production environment.
  • Have a basic understanding of common IT networking topologies and their application in a media production environment.
  • Be familiar with the basic concepts of editing and post production techniques using the Adobe Suite of Creative tools.
  • Experience and knowledge of encoding, transcoding and transferring digital assets
  • Be a strong team player with the ability to work without supervision when required.
  • Likely requirement for out of hours and possible weekend working.


Other things we’re looking for (key criteria)

  • Be aware of various video and audio media file formats and their practical uses. Ideally knowledge of modern broadcast technical specifications.
  • Desirable - a BSL qualification or a keen willingness to learn BSL
  • Demonstrate a keen eye for detail and problem solving skills
  • Knowledge of Telestream Vantage/Vidchecker, Broadstream Polistream/Media Mate/WinCaps, CineXtools and Dell EMC Isilon systems
  • A strong commitment to social inclusion, accessibility and diversity.


ITV is for everyone.

ITV strongly encourages applications for this role from disabled people. As a Disability Confident Leader, if you meet the minimum criteria for a role and you have declared that you are disabled, we’ll guarantee to take you to the next stage* (minimum criteria above).

We're happy to discuss any support/personalisation you may need during our application and selection process as part of our reasonable adjustments. Drop us a line if you require anything at  

Find out more about applying with a disability.

* There may be a few exceptions where we are not able to take all eligible candidates to the next stage due to the volume of applications.


Because those who make an impact deserve to be rewarded for it. 

ITV offers some great rewards and benefits including:

  • Flexible working with a range of options
  • Generous holiday allowance, plus you can buy more
  • Annual bonus opportunity
  • Competitive pension contribution
  • Save as you earn - with an opportunity to buy ITV shares
  • Wellbeing and volunteering days plus a wide range of opportunities to help you live a balanced and healthy life

More about our benefits 

Closing date 23rd May 2024

For the BSL version of this advert, please click here

If you would like to send across an application in British Sign Language, please send that across to: 

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